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                    ZMILo0o STORE

              Terms and Conditions 2025
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※ PURCHASE METHODS
  ▶ Instagram Direct Message
    https://www.instagram.com/zmilo0o/
  ▶ Vinted Platform
    https://www.vinted.sk/member/102890073-michalspano

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║                   GENERAL TERMS                        ║
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1. RIGHT OF WITHDRAWAL
   • Customers have 14 days to withdraw from purchase
   • Item must be returned in original condition
   • Shipping costs for returns are borne by the customer
   • Refund will be processed within 14 days of return

2. PRICING & PAYMENTS
   • All prices are in EUR and include VAT
   • Payment must be completed before shipping
   • Accepted payment methods vary by platform
   • Additional fees may apply for international transfers

3. SHIPPING & DELIVERY
   • Delivery within EU: 3-5 business days
   • International shipping: 5-10 business days
   • Tracked shipping provided for all orders
   • Insurance included for items over 500 EUR

4. PRODUCT AUTHENTICITY
   • All items are thoroughly authenticated
   • Authentication certificates provided for luxury brands
   • Detailed photos available upon request
   • Right to refuse suspicious returns

5. DATA PROTECTION (GDPR COMPLIANCE)
   • Personal data collected only for order processing
   • No data sharing with third parties
   • Customer right to access/delete personal data
   • Cookie policy available upon request

6. DISPUTE RESOLUTION
   • EU Online Dispute Resolution platform available
   • Applicable law: European Union regulations
   • Local consumer protection laws apply
   • Mediation before legal proceedings

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                    DISCLAIMER
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※ All items are pre-owned unless explicitly stated
※ Minor signs of wear may not be visible in photos
※ Colors may vary slightly from photos
※ Final sale on items marked as such
※ We reserve the right to refuse service

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│ Contact Information: spano@michalspano.com             │
│ Zmilo0o Store                                          │
│ Registered in: European Union                          │
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     Last Updated: March 2025 • Version 1.0
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